Privacy Policy

Introduction

ZechionAI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Artificial Intelligence (AI) services.

We operate in compliance with HIPAA where applicable, the UAE Federal Decree-Law No. 45 of 2021 (UAE PDPL), and the regulatory guidelines of the Dubai Health Authority (DHA).

Information We Collect

• Identity Data: Name, username, or similar identifier.
• Contact Data: Email address, phone number, and business address.
• Technical Data: IP address, browser type, time zone setting, and operating system.
• Usage Data: Information about how you use our website and AI services.
• Protected Health Information (PHI): Only collected with explicit BAA or consent as required by law.

How We Use Your Information

• Provide, operate, and maintain our AI services.
• Comply with HIPAA Administrative Simplification rules.
• Improve, personalize, and expand our AI models.
• Communicate with you for customer service.
• Prevent fraudulent activity and ensure the security of our systems.

Data Sharing and Disclosure

We may share your information with vetted third parties including:

• Cloud Infrastructure Providers (AWS, Google Cloud, Microsoft Azure).
• AI Development Partners under strict confidentiality.
• Healthcare Providers as directed by you.
• Regulatory Authorities when required by law.

Security Measures

• Encryption: Data encrypted at rest (AES-256) and in transit (TLS 1.3).
• Access Controls: Strict role-based access controls and multi-factor authentication.
• Audit Logs: Detailed logs tracking data access.
• Business Continuity: Regular backups and disaster recovery testing.

Your Privacy Rights

Depending on your location, you may have rights including:

• Right to Access — Request copies of your data.
• Right to Rectification — Request correction of inaccurate data.
• Right to Erasure — Request deletion of data (subject to legal holds).
• Right to Data Portability — Request transfer of data to another service.
• Accounting of Disclosures — Request a list of PHI disclosures (HIPAA).

Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer (DPO):

Email: info@ai.zechion.com

Address: 501 Silverside Road, Suite 105 Wilmington, DE 19809

Phone: +1 (302) 510-1887