Pharmaceuticals AI Solutions

Data analysis for research and regulatory documentation processing automation.

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  • Pharmaceutical Manufacturers
  • Biotechnology Companies
  • Generic Drug Companies
  • Contract Research Organizations
  • Medical Affairs Organizations

Pharma companies have to deal with extensive research data, scientific information, regulatory documents, quality records, study materials, and operational data. The search for information, the extraction of useful data, comparison of documents or the transfer of information in review processes may be a high investment of time.

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ZechionAI supports pharmaceutical and life-sciences companies in solving these real-world problems by leveraging AI, data engineering, document automation, analytics, knowledge systems, and workflow automation.

Our solutions can facilitate teams to organize research information, analyze approved information, process complex documents, extract structured information, enhance enterprise search, automate repetitive business procedures, and integrate AI capabilities with existing technology environments.

The AI Solutions designed with pharmaceutical workflows in mind

7 services

AI has unique needs within the pharmaceutical sector compared to other industries. Research information can be subject to scientific interpretation. Controlled review might be a requirement in regulatory documents. Qualified assessment of safety information may be needed. Documented processes and approvals may exist for quality records.

ZechionAI works with these facts.

Our pharmaceutical AI engagements can incorporate:

  • Human-in-the-loop review
  • Role-based access
  • Controlled data sources
  • Document version awareness
  • Audit logging
  • Data lineage
  • Validation and evaluation
  • Approval workflows
  • Exception handling
  • Model monitoring
  • Access governance
  • Secure integrations
  • Change management
  • Documentation and traceability

AI can find, sort, summarize, categorize, compare or route information. Science, medical, regulatory, safety and quality and other regulated decisions continue to be the responsibility of qualified professionals.

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AI can benefit Pharmaceutical Organizations in multiple important ways:

AI Agents for pharmaceutical workflows

AI Agents for pharmaceutical workflows.

  • Agents with specific permissions for specific tasks

    ZechionAI can create AI agents to execute specific workflows and tasks.

    Agents can be restricted by:

    • Data source
    • User role
    • Department
    • Document type
    • Workflow stage
    • Available tools
    • Approval requirements
    • System permissions
  • Research Data Agent

    Organizes, classifies, analyzes and summarizes approved research data sets

  • Regulatory Document Agent

    Organizes, retrieves, directs, and summarizes regulatory documents based on workflows.

  • Regulatory Knowledge Agent

    Consults legal and institutional sources of knowledge in an approved manner.

  • Document Review Agent

    Finds out details, fields, sections or human verification requirements.

  • Research Reporting Agent

    Supports periodic research reporting, data summarization and reporting processes.

  • Data Quality Agent

    Locates possible missing, inconsistent or duplicated or anomalous data for further review.

  • Compliance Documentation Agent

    Supports documented and evidence-based processes.

  • Medical Affairs Knowledge Agent

    Delivers safe access to medical affairs information sources.

  • Workflow Coordination Agent

    Routes documents, tasks, notifications and review activities based on defined rules.

    The agents are to act within delegated authority limits and are not to be independent in making regulated medical, safety, scientific, regulatory or quality decisions.

Pharmacovigilance AI Support

Support and improve Safety Workflows with the right human review

In selected pharmacovigilance workflows, AI can help, provided there are suitable workflows, data and validation processes, and operating procedures.

Potential applications include:

  • Case intake support
  • Document classification
  • Safety information extraction
  • Duplicate-case identification support
  • Literature screening support
  • Case routing
  • Structured data extraction
  • Workflow prioritization
  • Reporting preparation support

The capabilities should be based on the processes and requirements that have been validated within the organisation.

AI should not be used to make final medical determination, to decide if the case is valid, to decide on the report, or to take the place of qualified health safety personnel.

Pharmaceutical Quality Documentation Support

  • Ensure that all compliance and quality requirements are met

  • Collate Quality Information and minimise repetitive document work

    ZechionAI can help with technology processes related to the documentation of quality and control information.

    Potential applications include:

    • SOP classification
    • Controlled document search
    • CAPA documentation support
    • Deviation documentation support
    • Audit preparation support
    • Training document organization
    • Quality reporting
    • Document version control
    • Quality information retrieval
    • Workflow routing
    • Documentation review support

    The control(s) necessary will vary based on the organization's quality system, intended use, validation requirements, and applicable regulations.

    ZechionAI does not guarantee that the implementation of a technology is automatically compliant or certified, just because it uses AI or automation.

Pharmaceutical Document AI

Document AI is a combination of document processing, machine learning, natural-language processing, OCR, document extraction, classification, and workflow automation.

  • 01

    OCR

    Retrieve Text from scanned documents and image-based records.

  • 02

    Classification

    Recognize document categories and process documents based on rules defined.

  • 03

    Information Extraction

    Identify and extract structured fields, references, dates, identifiers, sections, tables and other specified information.

  • 04

    Comparison

    Compare versions of a document and mark changes for the attention of a reader.

  • 05

    Summarization

    Create controlled paragraph summaries to facilitate reviewers' review in large documents.

  • 06

    Routing

    Send documents or extracted information to the appropriate workflow, repository, or review queue.

  • 07

    Validation Support

    Mark any possible missing, inconsistent or exceptions that need to be reviewed by humans.

  • 08

    Search

    Build searchable repositories of authorized documents and sources of information.

    The quality of documents, data, model configuration, workflow design and validation all affect the performance of document processing. However, human intervention is still crucial for more critical applications.

Pharmaceutical Data Integration

Integrate AI into current technologies.

Integrate AI systems into the current technologies.

ZechionAI can create integrations with accepted systems and data sources as long as such action is technically supported and authorized.

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Potential environments include:

  • Research databases
  • Clinical data repositories
  • Laboratory systems
  • LIMS
  • Systems to capture data electronically.
  • Document management systems
  • Quality management systems
  • The information management systems used in regulation.
  • ERP systems
  • CRM platforms
  • Data warehouses
  • Data lakes
  • Cloud storage
  • Internal APIs
  • Approved external datasets
  • Scientific literature sources

Architectures are dependent on the current environment, security needs, data ownership, integration needs and intended use.

Pharmaceutical AI Analytics

  • From Reporting to Decision Support

    ZechionAI can assist organizations with four levels of analytics.

  • Descriptive Analytics

    What happened?

    Be familiar with historical activity, volumes, trends, distributions and operational patterns.

  • Diagnostic Analytics

    How can it be accounted for?

    Discuss relationships and exceptions, changes and possible contributing factors.

  • Predictive Analytics

    What may happen?

    Apply the correct models to make estimates for future patterns or results from existing data.

  • Prescriptive Analytics

    What would be possible options?

    Share solutions or scenarios with potential solutions for qualified professionals to consider.

    In the pharmaceutical sector, analytics should be conducted under suitable scientific, clinical, quality, security and regulatory conditions.

The AI Services for Pharmaceuticals solution comprises all the necessary components

  • AI Strategy & Advisory

    • AI readiness assessment
    • Use-case discovery
    • Data-readiness assessment
    • Technology assessment
    • AI roadmap development
    • Business-case development
    • Governance planning
    • Architecture planning
    • Pilot prioritization
  • AI Development

    • Machine learning
    • Predictive analytics
    • Natural-language processing
    • Document AI
    • Classification
    • Information extraction
    • Recommendation systems
    • Custom AI applications
    • AI workflow applications
  • Pharmaceutical Data Engineering

    • Data pipelines
    • Data integration
    • Data normalization
    • Data-quality workflows
    • Data warehouses
    • Data lakes
    • Metadata management
    • Data catalogs
    • API integration
    • Data lineage support
  • Research Analytics

    • Research data analysis
    • Dataset analysis
    • Trend analysis
    • Pattern detection
    • Comparative analysis
    • Research reporting
    • Visualization
    • Predictive modeling
    • Data-quality analysis
  • Regulatory Document Automation

    • Document classification
    • Information extraction
    • Metadata processing
    • Document comparison
    • Version comparison
    • Summarization
    • Document routing
    • Regulatory correspondence processing
    • Search
    • Workflow automation
  • RAG & Knowledge Systems

    • Regulatory knowledge assistants
    • Research assistants
    • SOP assistants
    • Quality knowledge systems
    • Technical knowledge assistants
    • Medical affairs knowledge systems
    • Controlled enterprise search
  • AI Agents & Workflow Automation

    • Research agents
    • Regulatory document agents
    • Reporting agents
    • Data-quality agents
    • Knowledge agents
    • Workflow agents
    • Document-processing agents
  • AI Integration

    • APIs
    • Enterprise applications
    • Data platforms
    • Document repositories
    • Internal systems
    • Cloud environments
    • Workflow platforms
    • Existing business applications
  • AI Governance

    • AI inventory
    • Access controls
    • Model documentation
    • Evaluation
    • Monitoring
    • Auditability
    • Human oversight
    • Change management
    • Risk controls
    • Data governance
  • Managed AI Services

    • AI monitoring
    • Model maintenance
    • Knowledge-base maintenance
    • Workflow maintenance
    • Optimization
    • Technical support
    • Performance reviews
    • Integration support
    • Governance support

Pharma AI Use Cases

  • Research & R&D

    • Research data analysis
    • Research document classification
    • Scientific literature analysis
    • Research knowledge assistants
    • Dataset quality analysis
    • Research trend analysis
    • Study document extraction
    • Research reporting automation
    • Research repository search
    • Experimental-data organization
  • Pharmacovigilance

    • Literature screening support
    • Safety information extraction
    • Case intake support
    • Duplicate detection support
    • Case routing
    • Safety document classification
    • Safety-data extraction
    • Pharmacovigilance workflow prioritization
  • Medical Affairs & Commercial

    • Medical knowledge assistants
    • Approved content search
    • Field inquiry classification
    • Information flow support for medical information.
    • Content analysis
    • Reporting automation
    • Medical-information repository search
  • Enterprise

    • Enterprise knowledge assistants
    • Document workflow automation
    • Data-quality monitoring
    • AI reporting agents
    • Workflow orchestration
    • Executive analytics
    • Enterprise document search
    • Cross-system information retrieval
    • Automated metadata management
    • Department-specific knowledge systems
    • AI-assisted operational reporting

Solutions based on Pharmaceutical Organization Type

  • Pharmaceutical Manufacturers

    For manufacturers, connected systems can provide a benefit in regulatory documentation, quality information, research analytics, knowledge management, document processing and enterprise reporting.

    Potential priorities include:

    • Regulatory workflows
    • Quality documentation
    • Research analytics
    • Knowledge systems
    • Data integration
    • Document automation
    • Enterprise analytics
  • Biotechnology Companies

    Research programs, data environments, documentation needs change in Biotechnology organizations, which can require flexible technology.

    Potential priorities include:

    • Research data organization
    • Scientific literature analysis
    • Research knowledge systems
    • Study-document processing
    • Data engineering
    • Regulatory documentation support
  • Specialty Pharmaceutical Companies

    Specialty organizations can deal with intricate product knowledge, medical affairs processes, regulatory documentation, knowledge retrieval, and operational analytics.

  • Generic Drug Companies

    Potential applications include:

    • Regulatory document processing
    • Submission support
    • Document comparison
    • Research information management
    • Knowledge systems
    • Quality documentation
    • Data analytics
  • Contract Research Organizations

    A CRO can control information across various studies, sponsors, systems and document collections.

    Examples of technologies include:

    • Study document processing
    • Data-quality workflows
    • Research analytics
    • Document classification
    • Reporting automation
    • Knowledge retrieval
    • Workflow orchestration
  • CDMOs can have technical documentation, quality information, manufacturing data, analytics, document processing and enterprise knowledge technology requirements.

  • Medical Affairs Organizations

    Potential priorities include:

    • Approved information retrieval
    • Medical knowledge systems
    • Inquiry classification
    • Content search
    • Reporting
    • Controlled knowledge assistants
  • Regulatory Consulting Organizations

    AI and automation can help regulatory consulting teams organize documents, conduct research, compare documents, extract information and retrieve knowledge.

  • Life-Sciences Technology Organizations

    Life science technology providers can partner with ZechionAI for:

    • AI engineering
    • Data engineering
    • Document AI
    • RAG
    • AI agents
    • Integrations
    • Analytics
    • Workflow automation
    • Managed AI services

Security & Privacy

Managing access to data is essential to pharmaceutical AI.

Confidential research, proprietary information, regulated documentation, personal information and other sensitive business data may be found in pharmaceutical technology environments.

ZechionAI can work out solutions based on the applicable security and privacy requirements.

Potential controls include:

  • Data encryption
  • Role-based access control
  • Authentication
  • Audit logging
  • Data segregation
  • Secure APIs
  • Environment separation
  • Monitoring
  • Data-retention controls
  • Secure deployment

A vendor and security assessment support is performed.

  • Controlled AI access
  • Permission-aware retrieval
  • Secure credential management

The selection of the security architecture should consider the type of data, the deployment model, the organizational policies, contractual specifications and legal and regulatory obligations.

ZechionAI does not have and does not claim certifications or attestations which it does not possess.

Responsible AI for Pharmaceuticals

Install safeguards on the technology

From the outset, pharmaceutical AI should be designed with the necessary controls.

ZechionAI can incorporate:

  • Human oversight
  • Validation
  • Traceability
  • Explainability where appropriate
  • Model evaluation
  • Data lineage
  • Version control
  • Access governance
  • Change management
  • Monitoring
  • Audit trails
  • Controlled deployment
  • Appropriate documentation
  • Exception handling
  • Output review

Do not assume that AI-generated content is or is not, by itself, a regulatory, medical, scientific, safety or quality determination.

The appropriate level of review will depend on the intended use, the risk, data, workflow and applicable requirements.

Human-in-the-Loop

AI Assists. Professionals Decide.

One of the fundamental concepts of ZechionAI's pharmaceutical solutions is human oversight.

One of the most common controlled workflows is:

With the help of AI, the system records the action and allows for professional reviews when approved by the authorized person.

This model can be used with workflows including:

  • Regulatory document review
  • Safety information review
  • Research interpretation
  • Quality documentation
  • Submission preparation
  • Data anomaly review
  • Document classification exceptions
  • Extracted-information verification

The goal is to assist in making repetitive work more automated, but retain proper professional accountability.

ZechionAI Pharmaceutical AI Implementation Lifecycle

The journey to discovering, strategizing, designing, building, integrating, deploying, automating, monitoring, securing, governing, optimizing, and scaling your infrastructure is never easy.

  1. 01

    Discover

    Obtain information about the business problem, flow, users, data, systems, business constraints, and desired outcome.

  2. 02

    Strategize

    Focus on the opportunities that make sense, are achievable, are not too risky, have sufficient data, and are fit for the organization.

  3. 03

    Design

    Outline the structure, process, data sources, access, user experience, review controls, and assessment process.

  4. 04

    Build

    Create the AI application, models, document process, integrations, data pipelines or knowledge systems.

  5. 05

    Integrate

    Link solution to approved enterprise systems and repositories as technically supported and authorized.

  6. 06

    Deploy

    Implement approved solution in designated environment(s) with access and operational controls established.

  7. 07

    Automate

    Ensure that repetitive tasks are automated with needed exception handling and oversight.

  8. 08

    Monitor

    Monitor system behaviour, performance, exceptions, usage, data changes and operational problems.

  9. 09

    Secure

    Implement secure access, privacy, infrastructure and data controls.

  10. 10

    Govern

    Keeping documentation, evaluation, permissions, change management, auditability and oversight.

  11. 11

    Optimize

    Optimize workflows, retrieval, models, integrations, usability and operational performance by leveraging evidence.

  12. 12

    Scale

    Expand successful implementations to other workflows, departments, datasets, or business units, as appropriate.

Why Outsource Pharmaceutical AI Development?

Specialized technology that is not built in-house

While outsourcing might be a viable solution for some pharmaceutical firms, it is not necessarily the best fit for all. The right model will depend on the risk, technology architecture, the project scope, and the long-term plans for operations.

An external partner from the AI engineering field can supply:

  • 01

    Specialized AI Engineering

    Expert access to AI development, NLP, document AI, data engineering, RAG, analytics and AI agents.

  • 02

    Faster Experimentation

    Assess a specific use case without establishing an internal team right away.

  • 03

    Reduced Development Burden

    Add internal technology resources when teams have a lot of priorities.

  • 04

    Multi-System Integration

    Integrate data, document, workflow and application engineering skills.

  • 05

    Document AI Expertise

    Construct workflows to classify, extract, compare, summarize, search, and route.

  • 06

    Data Engineering Support

    Create, combine, and shape data needed for AI applications.

  • 07

    RAG and Knowledge-System Expertise

    Establish controlled access to approved organizational information.

  • 08

    Flexible Capacity

    Include technical resources for pilots, implementation projects or current support.

  • 09

    Independent Technical Perspective

    Assess current workflows and technology decisions from an engineering outsider's point of view.

  • 10

    Ongoing Optimization

    Improve implementation post deployment.

  • 11

    Focused Starting Point

    Start with one clear workflow process and not an organisation-wide roll-out.

Why is it worth to partner with ZechionAI?

  • 01

    One Technology Partner

    Concentrate AI Strategy, Engineering, Data, Integration, Automation, Analytics, Governance and Managed Services.

  • 02

    Start Small

    Start with one workflow, documented process, dataset, knowledge system and/or analytics use case.

  • 03

    Human Review Built Into Workflows

    Continue using qualified professionals as necessary for interpretation, approval and/or regulated decisions.

  • 04

    Practical AI

    Prioritize addressing specific operational and information-management issues instead of just implementing AI technologies for the sake of having them.

  • 05

    Flexible Engagement

    Engage in transition from assessment to pilot to production and expansion, as evidence and experience are accumulated.

  • 06

    Long-Term Support

    Monitoring/optimization, governance, maintenance of knowledge-base, integration support, technical maintenance as needed.

Pharmaceutical AI Engagement Models

ZechionAI can define engagements based on the needs of the project and not just one specific engagement model.

  • 01

    AI Readiness Assessment

    Assess workflows, data, systems, use cases, risks and opportunities.

  • 02

    Focused AI Pilot

    Evaluate one specific workflow with measurable criteria.

  • 03

    Project-Based Implementation

    Create and develop an AI-driven, production-based application or automation process.

  • 04

    Monthly AI Services

    Conduct continuous engineering, analytics, integration, maintenance or optimization support.

  • 05

    Managed AI Services

    Provide support to deployed systems via monitoring, maintenance, governance and continuous improvement.

    Typically, pricing depends on scope, complexity of data, integrations, deployment needs, number of workflows, number of users, security needs, and governance needs.

Measuring AI Value

Set up a baseline prior to measuring improvement

ZechionAI does not guarantee a specific level of ROI or savings.

A baseline measurement should be set up for each implementation and performance should be compared after implementation.

Possible KPIs include:

  • Processing time
  • Manual effort
  • Document turnaround time
  • Data-quality exceptions
  • Search time
  • Workflow cycle time
  • Review workload
  • Classification performance
  • Extraction performance
  • User adoption
  • Automation rate
  • Exception rate
  • Model performance
  • Cost per processed document
  • Reporting time

A baseline agreement is essential for measuring the value of AI.

For regulated workflows, quality and control measures may be as important as speed or cost.

Start Small. Scale Responsibly

  1. 01

    Assess

    Know the process, information, participants, systems, threats and results.

  2. 02

    Pilot

    Test one well-defined use case with illustrative data.

  3. 03

    Validate

    Analyze performance through testing, human evaluation and acceptance criteria.

  4. 04

    Deploy

    Transfer approved workflow to target production environment.

  5. 05

    Monitor

    Monitor usage, exceptions, data modification and operational behavior.

  6. 06

    Expand

    Implement more workflows where they provide value and are operationally ready when they have been tested in the initial implementation.

ZechionAI is not a panacea for every problem

ZechionAI is not a magic bullet for all issues.

Good pharmaceutical AI companies must be transparent about their restrictions.

ZechionAI does not promise:

  • Guaranteed regulatory approval
  • Guaranteed clinical outcomes
  • Guaranteed compliance
  • 100% AI accuracy
  • Complete autonomy in decision making within the regulation.
  • Substitution of the regulatory staff.
  • Replacement of medical or scientific judgment,
  • Guaranteed financial savings

Results may vary based on:

  • Data quality
  • System integration
  • Workflow design
  • Model selection
  • Validation
  • Human review
  • Organizational adoption
  • Regulatory requirements
  • Deployment environment
  • User behavior
  • The condition of the source documents.

The right answer should aim to fit the problem and not a blanket expectation that automation cannot be avoided.

Frequently asked questions

Still have a question?

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  • ZechionAI offers AI strategies, AI development, research analytics, pharmaceutical data engineering, document AI, automated regulatory documents, RAG and knowledge systems, AI agents, integrations, governance, and managed AI services.

  • Yes. ZechionAI can create workflows to organize, normalize, analyze, visualize and report approved research datasets. The analytical results need to be interpreted and validated accordingly by qualified experts.

  • Yes. AI can help you with ingesting documents, classify documents, extract metadata, extract information, compare documents, summarise, search and route documents. The right process is dependent on the kind of document and intended use.

  • Yes. A document-classification workflow can classify documents according to rules, models and approved training or reference data, and exceptions from the workflow are taken for human review.

  • Yes. Document AI supports OCR for digital PDFs and as needed, scanned PDFs. The quality of the extraction will be influenced by the structure of the documents, the quality of the scan, the language of the documents, formatting, and the model configuration.

  • Yes. ZechionAI is capable of creating comparison workflows to detect differences between versions and show them for subsequent review.

  • Yes. AI can generate summaries to assist users in reading long documents. Summaries are not intended to be regulatory interpretations, but instead should serve as a review tool.

  • Yes. ZechionAI can develop controlled knowledge assistants that are linked to approved regulatory documents, internal policies, SOPs, correspondence, technical information or other approved repositories.

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Need a Pharmaceutical Workflow With Excessive Manual Task?

You might already have the information, files, systems and knowledge you need within your teams. The challenge can be the efficient organisation, search, analysis and movement of these resources through the appropriate workflows.

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