Predictive Analytics & Forecasting Services

Turn Historical and Real-Time Data Into Better Business Decisions

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  • Sales & Revenue Forecasting
  • Customer Behavior Prediction
  • Risk & Anomaly Prediction
  • Pricing & Revenue Optimization
  • Time-Series Forecasting

With so much data available, it doesn't always make organizations more ready to plan for the future. The volume of sales is subject to fluctuations, customer behavior changes, demand is sensitive to market conditions, operating costs may vary, and unexpected events may upset even well-established plans.

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ZechionAI offers predictive insights and forecasts, enabling organizations to anticipate future events, comprehend their drivers, and make informed decisions.

We don't build predictive solutions for the art of the possible; we build predictive solutions to real business problems through a combination of business analysis, statistical methods, machine learning, data engineering, forecasting, visualization, and model management.

What is Predictive Analytics & Forecasting?

Predictive analytics can analyze past data and, if necessary, real-time data to predict future outcomes.

A predictive model can be used to find patterns of customer attrition, to predict future customer needs, to estimate future revenue, to recognize abnormal transactions, to predict equipment failures, and to forecast workforce capacity needs.

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A related field that is especially concerned with estimating future values over time – next month's sales, next quarter's demand, the cash flow for the future, and the volume of rides expected – is forecasting.

Typical predictive analytics solutions can include a mix of:

  • Historical business data
  • Transactional data
  • Customer information
  • Operational data
  • External market variables
  • Time-series information
  • Sensor or IoT data
  • Information from CRM and ERP systems.
  • Statistical models
  • Machine learning algorithms
  • Business rules
  • Human expertise

The goal is not accuracy; the goal is to make a prediction. The goal is to offer more evidence to make decisions that are based on assumptions, manual analyses, or reports that are looking back.

From Descriptive To Prescriptive Analytics

Most organizations go through various stages of analytics:

  • Descriptive Analytics: What has occurred? Reports, dashboards, KPIs, and historical analysis tell you what has happened.
  • Diagnostic Analytics: Why did it happen? Data analysis reveals relationships, contributing factors, anomalies, and possible causes.
  • Predictive Analytics: What is likely to occur next? A model based on statistics or machine learning gives an estimate of the future (outcome or probability).
  • Prescriptive Analytics: What could we do about it? Analytics and optimization techniques assess the options based on specified hypotheses and limitations.

Businesses with established and well-developed BI environments can leverage ZechionAI, as it can enhance their existing solutions with robust forward-looking features.

Why Predictive Analytics Matters

Traditional reporting gives organizations information about their past. Predictive analytics enables them to plan for where they might end up.

With proper usage, predictive analytics can help businesses:

  • Plan inventories for anticipated demand
  • Gain better insight into future revenue streams
  • Determine the risk of customers turning to the competition
  • Anticipate workforce requirements
  • Identify abnormal use of the computer system sooner.
  • Forecast cash-flow requirements
  • Calculate equipment failure probability.
  • Improve capacity planning
  • Evaluate pricing scenarios
  • Prioritize sales opportunities
  • Improve marketing decisions
  • Anticipate resource requirements
  • Support financial planning
  • Be ready to meet shifts in demand.

It's not the model itself that's the value. It is derived from prediction and real decisions, workflows, people, and systems.

Our Predictive Analytics & Forecasting Services

19 services

ZechionAI offers predictive analytics solutions on strategy, forecasting, customer intelligence, financial planning, operations, risk, machine learning, integration, dashboards, and enterprise model management.

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Predictive analytics should start with a business decision, not a machine-learning algorithm.

Business problems addressed

  • Which problem in the business to solve first?
  • Whether the information they have is appropriate
  • What type of model is appropriate
  • How success is defined depends on the task.
  • Whether an in-house team or external partner is needed
  • How the results of the prediction should relate to operations

How ZechionAI Provides Predictive Analytics

The approach for implementation is intended to relate data science and real business decisions.

  1. 01

    Business Discovery

    We start by getting to know your goals, KPIs, planning processes, constraints, and decisions that require more information.

  2. 02

    Data Assessment

    We assess data for accuracy, comprehensiveness, consistency, timeliness, and availability, as well as its relevance.

  3. 03

    Use-Case Prioritization

    Potential use cases are assessed for business value, feasibility, data availability, complexity, risk, and implementation.

  4. 04

    Data Preparation

    Relevant data is cleaned, transformed, integrated, enriched, and structured for analysis and modeling.

  5. 05

    Model Development

    We create and test the right statistical or ML models to solve the problem, instead of applying a single approach across all use cases.

  6. 06

    Validation

    The models are checked using back testing and compared with suitable performance measures. Assumptions, data leakage risks, error patterns, and business relevance are reviewed.

  7. 07

    Deployment

    Once validated, models can be deployed in a dashboard, API, application, workflow, or enterprise platform.

  8. 08

    Integration

    Predictive outputs are linked to CRM, ERP, BI, data warehouses, cloud systems, or operational applications as appropriate.

  9. 09

    Monitoring

    Monitoring model performance, forecast error, data drift, model drift, and relevant business outcomes.

  10. 10

    Continuous Improvement

    As data, business conditions, and business goals evolve, models can be retrained, recalibrated, optimized, or redesigned.

Technology & Technical Capabilities

ZechionAI applies technology as needed for each engagement in compliance with the business and technical needs.

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  • Data & Cloud

    Our solutions can work with:

    • Cloud data platforms
    • Data warehouses
    • Data lakes
    • Lakehouse architectures
    • ETL/ELT pipelines
    • Streaming data platforms
    • Data that is organized and semi-organized
    • Operational databases
  • AI & Machine Learning

    Capabilities may include:

    • Python-based data science
    • Statistical modeling
    • Machine learning
    • Deep learning can be used whenever it fits
    • Time-series modeling
    • Ensemble methods
    • Gradient boosting
    • Neural networks
    • Automated machine learning
    • Feature engineering
    • Model evaluation
  • BI & Visualization

    We can support:

    • Business intelligence platforms
    • Executive dashboards
    • Predictive reporting
    • Interactive analytics
    • Forecast-versus-actual analysis
    • Predictive KPI visualization
  • Integration

    Systems can be integrated in:

    • REST APIs
    • Webhooks
    • CRM integrations
    • ERP integrations
    • Data warehouse connections
    • Enterprise application integration
    • Event-driven architectures

    The selection of the technology will depend on the current environment, security needs, data architecture, scale, and operational needs.

Data Quality & Model Governance

Predictive analytics is as accurate as the information and process behind it.

The more complex the algorithm, the more accurate the input data needs to be.

ZechionAI takes into account factors that include:

  • Data accuracy
  • Historical coverage
  • Missing values
  • Duplicate records
  • Inconsistent definitions
  • Data freshness
  • Feature quality
  • Label quality
  • Data leakage
  • Outliers
  • Business-rule changes

In this section, you will be introduced to some of the key concepts of Predictive Analytics.

Security, Privacy & Responsible AI

Commercial, personal, financial, operational, or regulated data may be involved in predictive analytics.

Security and responsible use are taken into account when implementing predictive analytics with ZechionAI.

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Depending on the engagement, factors that should be taken into account include:

  • Data security
  • Access controls
  • Encryption
  • Data minimization
  • Secure integrations
  • Auditability
  • Privacy-aware data handling
  • Model governance
  • Human oversight
  • Appropriate data retention
  • Role-based permissions
  • Monitoring and documentation

If the industry is regulated, requirements apply to the data, jurisdiction, organization, use case, and implementation.

ZechionAI is not a compliance-for-compliance company. The technical, legal, security, and compliance considerations must be assessed on a case-by-case basis.

Industries We Serve

All industries

Business Use Cases

  • Demand Forecasting

    • Problem: Demand varies by product, place, customer, or time.
    • Predictive approach: Use past demand and related factors to forecast demand.
    • Business decision: Change inventory, buying, capacity, worker, or manufacturing plans.
    • Potential benefit: Planning and uncertainty reduced.
  • Sales Forecasting

    • Issue: Forecasts for the CRM pipeline can differ a lot among teams as well as between different time periods.
    • Predictive approach: Integrate the historical sales trends, pipeline behavior, conversion rates, and pertinent business factors.
    • Business decision: Change the sales priorities, targets, resources, and financial expectations.
    • Potential drawback: Less flexibility in the forward-looking statements.
  • Customer Churn Prediction

    • Challenge: Signs of customer behavior may occur as they exit.
    • Predictive approach: Look for patterns related to churn history and compute churn risk probabilities.
    • Business action: Focus on suitable retention or customer success initiatives.
    • Potential benefit: Better prioritization of customer engagement.
  • Inventory Forecasting

    • Challenge: Overstock or stock-out are operational and financial issues.
    • Predictive approach: Forecast demand based on product, location, period, and related drivers.
    • Business decision: Notify procurement, replenishment, and inventory planning.
    • Potential benefit: Improved inventory decisions.
  • Predictive Maintenance

    • Risk: Unexpected failures of equipment can cause disruption of operations.
    • Predictive approach: Use sensor data, telemetry, maintenance, and operating data to analyze.
    • Business decision: Do more inspections or maintenance.
    • Potential benefit: Better maintenance planning and asset visibility.
  • Workforce Planning

    • Challenge: There may be a lack of staff to meet future needs.
    • Predictive approach: Proactively predict workload, demand, utilization, and capacity.
    • Business decision: Schedule staffing or resource allocation, or plan.
    • Potential benefit: Better capacity planning.
  • Financial Forecasting

    • Challenge: Uncertainty about future revenues and costs and cash needs.
    • Predictive approach: Study past financial trends and other business factors.
    • Business decision: Analyze budgets and cash needs; consider scenarios.
    • Potential benefit: Improved financial transparency.
  • Pricing Analytics

    Pricing is a concern because it can have an impact on margins and demand.

In-House vs Outsourced Predictive Analytics

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FactorBuild In-HouseOutsource to ZechionAI
Initial investmentOften requires hiring, tooling, infrastructure, and internal capability developmentCan begin with a defined project or assessment and scale according to need
Hiring requirementsRequires recruiting and retaining specialized analytics and engineering talentProvides access to specialized expertise without immediately building the entire team
Access to specialistsDepth depends on internal hiring capacityCan provide multidisciplinary analytics, ML, engineering, and forecasting expertise
Time to startMay take time to recruit, establish infrastructure, and define processesCan begin with discovery, assessment, or a focused pilot
Technology setupOrganization owns and manages the environmentZechionAI can work with or complement the existing environment
ScalabilityRequires internal capacity planning and hiringTeam capacity can be adjusted according to project requirements
Ongoing model managementFully owned internallyCan be supported through managed monitoring and optimization
Internal ownershipHighest level of direct internal ownershipOwnership and responsibilities can be defined contractually
Best fitOrganizations with sustained workload and mature internal analytics capabilitiesOrganizations seeking specialized expertise, acceleration, flexible capacity, or external implementation support

There's no universal best practice for either approach. For organizations with well-established in-house data science teams and large workloads in the future, internal development can be advantageous. Outsourcing may be warranted when specialized expertise is needed, or when the task needs to be done quickly, flexibly, or when there is extra implementation capacity.

Sometimes a hybrid approach will be a combination of internal business ownership and external technical expertise.

Engagement Models

  • 01

    Predictive Analytics Assessment

    A targeted evaluation of your data, business goals, forecast methods, technical context, and future predictive scenarios.

    Best for: Organizations looking to get started.

  • 02

    This is a pilot / Proof of Value

    One concrete project of predictive analytics in which you work to solve one specific business problem.

    Best for: Companies considering scaling up before committing to a larger project.

  • 03

    The complete implementation of Predictive Analytics

    Complete Predictive Analytics Implementation. End-to-end strategy, data preparation, modeling, validation, deployment, integration, dashboards, and documentation.

    Ideal for: Organizations that are looking to implement a predictive use case.

  • 04

    Managed Predictive Analytics

    Continuous model monitoring, forecasting, optimization, reporting, maintenance, and support.

    Ideal for: Companies that require ongoing predictive analytics solutions but do not want to develop the entire function from scratch.

  • 05

    Dedicated Analytics Team

    A team of data science, machine learning, analytics engineering, and support resources, dedicated to your organization's needs.

    Ideal for: Companies that have several concurrent predictive analytics projects in the works.

  • 06

    Enterprise Program

    A multi-department predictive analytics program for governance, data, integration, MLOps, model management, infrastructure, and scalable implementation.

    Best for: Businesses that want to use predictive analytics for several business functions and are large organizations.

Common Obstacles & Questions about Predictive Analytics

  • Our data is not pure enough

    That is common. It is important to check the data readiness before implementing a complicated predictive model. ZechionAI can assess missing values, inconsistencies, duplicate records, historical coverage, data definitions, and more to better understand what can be modeled and what data enhancements are needed.

    While bad data doesn't necessarily mean no predictive analytics, it can mean that the first project has to address data preparation and quality.

  • We don’t have enough historical data

    Not a set minimum number of months or years is stipulated. This depends on the type of application, time horizon, frequency of data, seasonality, volatility, and the type of model.

    Historical coverage in relevant seasonal cycles may be especially relevant for highly seasonal businesses. Other problems may give significant information over a shorter time if observed at the event level.

    ZechionAI assesses the data available and then suggests an approach.

  • BI dashboards are already in place

    It's okay. While there is a difference between predictive analytics and BI, they can also complement each other.

    Mostly, BI dashboards are used to find out what happened, what is happening, and sometimes, why. Predictive analytics provides an estimation layer for what is likely to occur in the future.

    ZechionAI can not only be incorporated into current dashboards but can coexist with an organization's current BI environment.

  • But we already have a data science team

    A data science internal team can collaborate with an external data science partner.

    ZechionAI can offer more capacity, special skills, implementation assistance, model engineering, integration, MLOps, or an independent technical viewpoint.

    The right engagement could be a hybrid scenario in which you have the business knowledge and strategy in-house, but ZechionAI is needed for particular technical or delivery needs.

  • It's unclear what use case to begin with

    Start with the decision, not the technology.

    A good initial use case is likely to be: It has a real business problem of some value; it has measurable success criteria; it has enough data; it has a clear decision owner; it has a realistic path to implementation.

    ZechionAI can evaluate potential opportunities and rank them by business value, feasibility, data readiness, complexity of implementation, and risk.

  • Prediction accuracy is something we are concerned about

    This is an understandable worry.

    No predictive model should be claimed to be universally accurate. Testing should be performed against suitable historical data, sensible baselines, with relevant metrics, and post-deployment monitoring should be performed.

    Acceptable error level is also dependent upon the decision. A strategic plan forecasting might need to be different from a real-time risk model.

    ZechionAI's emphasis is on measuring and conveying the performance of the models, not on perfect predictions.

  • It is too costly to invest in a big-scale AI initiative

    It is not always necessary to transform an enterprise to utilize predictive analytics.

    A focused assessment or pilot may be used to tackle a business issue before investment is seriously considered.

    Organizations can begin with a specific use case, determine feasibility, test the performance of the model, evaluate integration needs, and determine if expansion is economically and operationally viable.

  • There is a need to connect with legacy systems

    Often, the predictive analytics technology can be added on to existing systems, instead of replacing them.

    Different integrations can be done via various APIs, scheduled data pipelines, database connections, files, webhooks, etc., depending on the environment.

    The architecture should be designed based on the capabilities and constraints of the current environment and should ensure appropriate security and operational controls.

  • It's a regulated industry

    Data access, privacy, security, governance, explainability, documentation, human oversight, and compliance with regulatory requirements are additional considerations in regulated environments.

    This will depend on the industry, jurisdiction, data, use case, and implementation!

    While these factors can be included in the technical planning of the project, it is also important that the project's regulatory requirements are addressed in consultation with the organization's legal, compliance, privacy, and security team.

Frequently asked questions

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  • Predictive analytics is the practice of analyzing past data—along with, when applicable, current data—to predict future outcomes or the probability of specific events.

    These can range from predicting future sales, forecasting the likelihood of customers churning, estimating demand, determining the risk for equipment failure, forecasting cash flow, or detecting unusual patterns of operation.

    Most of the time, predictive analytics consists of data preparation, feature engineering, statistical analysis or machine learning, model training, model validation, deployment, and monitoring.

    It is not intended to create a sense of certainty about the future. However, predictive analytics offers evidence to make better decisions.

    The quality of a prediction is dependent on the quality and relevance of the data, the design of the model, the validation methodology, the evolving business landscape, and the use of the prediction. ZechionAI's core is not predicting per se, but linking predictive models to business action.

  • One of the most common uses of forecasting in predictive analytics is to predict a number's future value over time.

    For instance, forecasts can be for the next month's sales, future demand, cash flow, occupancy, or ride volume.

    Predictive analytics is more comprehensive. It can be used for forecasting, classification, probability estimation, risk scoring, churn prediction, anomaly detection, failure prediction, or customer propensity modeling.

    A demand forecast is a response to a question like, "What is the likely demand for next month?" A churn model could respond to “Which customers do you currently think have a higher probability of churning?”

    Historical data is needed, validation is required, and continuous monitoring is necessary for both approaches. The forecasting, classification, regression, or other method is decided by the business problem by ZechionAI.

  • The first step in a typical process of predictive analytics is to identify the business problem and the business decision that needs improvement.

    Data is then gathered, evaluated, cleansed, converted, and loaded. Data scientists and analysts look for relevant variables and create model candidates.

    A model is developed from past data and tested with data not used in its development. Performance is benchmarked to relevant baselines and business needs.

    After validation, the model can be deployed via an API, dashboard, application, workflow, or enterprise system.

    Once deployed, it is important to monitor the performance since data and business conditions may change.

    ZechionAI is not the end of the project, but rather it follows a broader lifecycle, where the main event is the training of the model.

  • There are numerous business decisions that can be aided by predictive analytics.

    Demand forecasting, sales forecasting, revenue prediction, customer churn prediction, inventory planning, workforce forecasting, financial forecasting, predictive maintenance, risk scoring, anomaly detection, pricing analysis, marketing response prediction, and capacity planning are some of the commonly used applications.

    Problems are only suitable if there is data relevant to the problem; an outcome measure; a business decision that would be useful to make; and a way to take action based on the prediction.

    Not all business problems need to be addressed using machine learning.

    ZechionAI analyzes the decision-making process, data available, technical feasibility, expected value, and operational requirements, taking all these factors into account before suggesting a predictive approach.

  • No one-size-fits-all history data requirement.

    This amount will vary depending on the nature of the prediction, frequency of data, length of forecast, degree of seasonality, volatility, the number of observations, and the technique used for modeling.

    If the forecast has a high degree of seasonality, then we may need many years of data to have meaningful seasonal patterns.

  • Yes, if the business problem actually is improved by real-time predictions.

    Event-based or streaming data can be used for real-time predictive analytics to provide signals like risk scores, anomaly detection, demand forecasts, or operational forecasts.

    Real-time architecture brings in more complexity, such as data streaming, low-latency processing, model serving, infrastructure, monitoring, and reliability of operation.

    All forecasting problems don't require real-time processing. For a daily demand forecast, a highly complex streaming architecture might not be of much help.

    ZechionAI assesses latency requirements, decision timelines, data availability, infrastructure limitations, and business value before suggesting real-time predictive analytics.

  • The accuracy is very different depending on the application.

    The quality of a data set, its historical trends, the strength of the signals, fluctuations in the market, the time window for the forecast, the type of model, and the level of similarity of future conditions to the ones used for model development affect the performance of a model.

    Rather than promising, accuracy should be measured.

    Evaluation can be done using MAE, RMSE, MAPE, sMAPE, precision, recall, F1 score, ROC-AUC, calibration, forecast bias, or any other measure depending on the use case.

    Business impact should also be considered as it may not be useful to have a good model if the effects of its predictions can't be used to make a useful decision.

    Rather than guarantees of prediction accuracy, ZechionAI is committed to transparency in validation, the right metrics, benchmarking, and continuous monitoring.

  • Project time varies with project scope.

    A production predictive analytics platform can be a much longer process due to the data engineering, model building, validation, security, integration, deployment, dashboards, testing, and MLOps.

    Typically, one well-defined use case can be scoped more easily than an enterprise program with several departments and systems.

    First, ZechionAI establishes clear business goals, data context, desired results, connections, and metrics to gauge success.

    This enables the approach to implementation to be tailored to what is needed and not to a fixed timeframe for all predictive analytics projects.

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